All equipment supplied through Vision comes with a manufacturer's warranty and we take our after sales responsibility very seriously.

On installation, we will allocate a unique ID record with details of your equipment in our bespoke Service Management system. This allows us to manage the warranty on your behalf and build up a history of your kitchen. You only have to call us to report any problems.

Many of our customers ask us to carry out regular preventative maintenance on their equipment so that downtime during peak times is minimised.

This can be arranged with you to suit your operation.

To log a service call or enquire about your ongoing service requirements please call the office on 0844 811 7210 or email

Find out more about why service and maintenance of your equipment is so important in our blog post here.


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