Question 1

How is my equipment protected before it reaches site?

Accepted Answer

Every item is checked, asset-tagged and logged in our warehouse network before it ever leaves for site, so what arrives is exactly what was specified.

Question 2

Does early procurement affect my equipment's warranty?

Accepted Answer

No. We work to ensure manufacturer warranties only begin at commissioning, not at purchase, so early procurement never costs you warranty life.

Question 3

Do you only work on full commercial kitchen projects?

Accepted Answer

Not at all. Our core service is end-to-end project delivery, but we also work on smaller scopes, capital equipment replacement, single-category installations (new cooking equipment, warewashing, refrigeration) and upgrades to existing catering facilities. If you're not sure whether your project fits, just get in touch and we'll give you a straight answer.Get in touch to discuss your requirements.

Question 4

Can Vision work alongside contractors and consultants?

Accepted Answer

Yes. We regularly work as specialist catering kitchen contractors within wider construction programmes, alongside main contractors, project managers and design consultants. We're experienced in working to pre-agreed programmes and within multi-disciplinary project teams.

Question 5

Do you charge for commercial kitchen design?

Accepted Answer

For clients taking our full service, design, supply and installation, design is incorporated into the overall project package, so there's no separate design fee. If you need standalone design work as part of a wider project team, that's available as a separate commission. Speak to one of our team and we'll tell you exactly what's included for your project.

Question 6

How long does the design stage typically take?

Accepted Answer

This varies by project scale and complexity, so it's best discussed directly once we understand your brief.

Question 7

Can you work alongside our existing architect or contractor?

Accepted Answer

Yes. We regularly work within an existing design team, joining at RIBA Stage 3 onward, rather than requiring you to restart the process around us.

Question 8

Which sectors do you design for?

Accepted Answer

We design across hospitality, education, healthcare, leisure and stadia environments, among others, adapting our approach to the specific operational and compliance demands of each.

Question 9

Do you provide BIM/COBie data as standard?

Accepted Answer

BIM Level 2 modelling is part of our standard process. COBie handover data is available as a dedicated add-on where your project needs it.

Question 10

Where do you cover?

Accepted Answer

Vision Commercial Kitchens operates nationwide across the UK and Ireland. Our commercial kitchen installation teams are based in Lancashire, with project capability covering England, Scotland, Wales, Northern Ireland and the Republic of Ireland.

Question 11

Which sectors do you work in?

Accepted Answer

We deliver commercial kitchen projects across a wide range of sectors, including restaurants and bars, hotels, stadia & arenas, healthcare and care homes, education, business and industry, leisure and garden centres. If you have a foodservice environment that needs designing, fitting out or refurbishing, we can help

Question 12

What services does Vision Commercial Kitchens provide?

Accepted Answer

Our services cover the full project lifecycle: commercial kitchen design, equipment specification, procurement and supply, professional installation, commissioning and ongoing aftercare. We also deliver commercial kitchen refurbishment services for operators looking to upgrade or reconfigure existing catering facilities.

Question 13

How long will my project take?

Accepted Answer

It depends on the scale of the project. We've completed smaller commercial kitchen installations in under a week. For larger projects, we work to your operational timeline: if you're working towards an opening date or need to minimise trading disruption, your dedicated project manager will build the programme around that. We use local specialist engineers nationwide to keep installations efficient and on schedule. [Finance options are available to help spread the cost, find out more here.]

Question 14

How competitive is your pricing?

Accepted Answer

Very. We have long-standing relationships with all major commercial catering equipment manufacturers and suppliers in the UK, which means we access preferential pricing that isn't available on the open market. In most cases, our supply pricing is exceptional, with the added benefit of a single managed supply chain and full installation included.

Question 15

What support do you provide after installation?

Accepted Answer

We manage all your equipment warranties in one place, so you don't need to deal with multiple manufacturers directly. If anything goes wrong, call us and we'll arrange for a specialist engineer to visit your site as quickly as possible. Most equipment we install comes with a minimum one-year manufacturer's warranty as standard, though this varies by product.

Question 16

Can you protect us against equipment price rises or long lead times?

Accepted Answer

Yes, we're able to vest products on your behalf. We purchase the equipment, store it in our warehouse, then deliver and install everything in one coordinated visit. This protects against manufacturer price increases between order and installation, and removes the risk of supply delays, whether that's from UK suppliers or international manufacturers. It's particularly useful for larger projects where there's a gap of several months between specification and installation.

COMMERCIAL KITCHEN DESIGN & INSTALLATION

Turnkey commercial kitchen design and installation, delivered from concept through to handover and aftercare.

Trusted Industry Accreditations

Sectors We Support

What our Clients Say

"Vision brought their knowledge and expertise by collaboratively working with the wider design and customer team throughout the project. Their problem solving, buildability advice and attention to delivery helped ensure an exceptional end result for the end users."

Latifah McIntosh, Design Manager, Willmott Dixon

Commercial Kitchen Canopy, Extraction and Ventilation Installation

Services

Our Award-Winning Projects

Planning a Commercial Kitchen Project?

Whether you're at the concept stage or ready to go to site, tell us about your project and we'll get back to you the same working day.

Contact us

Frequently asked questions